FAQ’s:

1) What is safety glass and why is it required in my home or office?
Safety glass is either Tempered or Laminated glass. It is required to be used in or next to a door, when it is 18″ from the floor and is in any shower enclosure application.

2) What is Low-E and what does it do for my windows?
Low-E (Low Emissivity) coatings are microscopically thin, virtually invisible, metal or metallic oxide layers deposited on a window glazing surface primarily to reduce the U-factor by suppressing radiative heat flow. Low-E coating will reflect heat energy from inside the room to help reduce the energy loss.

3) What is argon gas?
Argon gas is nontoxic, nonreactive, clear and odorless gas fill that is placed in the air space of an insulated glazing unit. When used there is a measurable improvement in the thermal performance.

4) If a single pane of glass breaks in my dual pane unit, can I replace the single pane?
No. You will need to replace the entire unit. When one pane of glass is broken, it destroys the entire unit because you will not be able to insulate it again. The insulated units are made with special specifications so they can perform in most energy sufficient way and once a seal is broken, it is unrepairable.

5) Can you cut a piece of glass I already own?
Yes, as long as the glass is not tempered. We can fabricate your glass to your needs, such as cutting it to a different size, adding edge work, holes, notches, and/or finger pulls. All fabrication done to the glass will be at your risk.

6) What is the best way to clean my glass shower door?
The shower unit should be cleaned weekly. Many cleaners can damage the metal finish and/or scratch the glass of the enclosure. Use nonabrasive cleaning detergents to clean the glass. Avoid cleaners with abrasive powder or liquid, bleach or vinegar bases, and/or steel or scouring pads.

Glass Terminology:

  • Annealed Glass:

Is regular glass that is not safety glass. It will break into sharp shards and can be quite dangerous. It is used in numerous applications including glass table tops, cabinet glass, windows, picture frame glass and glass shelving.

  • Insulated Glazing Units:

Are made with two glass panes that are hermetically sealed together to achieve an effective vacuum. IGU’s are constructed with an open space between the panes of glass to create an air space. It is the air space that creates superior insulating properties that make them extremely energy efficient. New homes are constructed with IGU’s for their windows to create energy efficient homes. Not only do IGU’s lower homes energy costs and make homes cozier by improving comfort but they also decrease condensation and diminish the effects of fading.

  • Laminated glass:

Two or more panes of glass made with a film material between the sheets to prevent the glass from shattering. This is considered a type of safety glass. Laminated glass is typically used when human impact could occur. For example, it would be used for skylights, exterior storefronts, curtain walls and windows.

  • Starphire glass:

Is a low iron glass that appears ultra-clear that eliminates most green tint. Starphire glass can be annealed or tempered. Most common applications include frameless shower doors, aquariums, commercial frameless doors and glass shelving.

  • Tempered glass:

This is regular glass that has been processed by controlled thermal heat to increase its strength. This is also considered a type of safety glass. When it does break it will shatter into small round fragments instead of sharp shards making it less likely to cause severe injuries. Tempered glass is used in a variety of demanding applications including windows, glass doors, table tops and other applications where human impact is possible.